VA Insurance

Get Started in 4 Simple Steps

1. Confirm Your Coverage

Before scheduling an appointment, check with your insurance provider.

You’ll want to verify:

Is massage therapy covered?
Is a physician referral required?
How many visits are allowed?

2. Gather Required Documents

If your coverage is confirmed, you’ll need to upload:

A copy of your valid government-issued ID
Your insurance card
(Both must match and be clearly visible)
A physician referral (if required by your plan)

Please upload your documents using this link.

Upload Documents

3. Submit & Wait for Confirmation

Once submitted, our team will review your documents and verify your eligibility. We’ll contact you to clarify:

Number of visits covered
Type of treatment approved
Any additional steps required

4. Schedule Your Visit

After approval, we’ll help you book your massage therapy sessions based on your goals and coverage. Whether you’re managing pain, recovering from surgery, or simply maintaining wellness we’re here to support your journey.

Need help? Contact our office we’re happy to assist.

Schedule & Policy

VA clients are eligible for 12 massage sessions within a 90-day period, with a schedule of one session per week.

The first session will be 60 minutes, while all subsequent sessions will be 30 minutes each.

We are only authorized to treat the specific area prescribed by the physician. Massage on any other area is not permitted.

If a client wishes to receive treatment on a different area, they must first complete all 12 sessions and then obtain a new referral from their physician.

We will make every effort to schedule all 12 sessions in advance, but this does not guarantee weekly appointment availability.

Clients will receive an automated reminder 24 hours before each session. If they do not confirm their appointment, it will be automatically canceled.

Before every session, clients must complete the PROMIS form, which we will manually send prior to their appointment. This form is mandatory for each session.